Last updated: December 12, 2025

OVERVIEW

Welcome to Bazma! The terms “we”, “us” and “our” refer to Bazma. Bazma operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Bazma is powered by Shopify, which enables us to provide the Services to you.

By accessing, browsing, or using this website or any part of the Platform (the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the “Terms” or “Terms of Service”), together with any additional terms and policies referenced here, including our Privacy Policy and Return & Refund Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must immediately discontinue use of the Services and the Platform.

These Terms of Service include important information about your legal rights and obligations, as well as limitations and exclusions that may apply to you. Please read them carefully.

DEFINITIONS

For the purposes of these Terms of Service:

• “You” or “User” refers to any natural or legal person who accesses or uses the Platform and/or the Services, including any person who registers an account and provides the required information to become a registered buyer.
• “Bazma”, “we”, “us” or “our” refers to Bazma, the owner and operator of the Platform and the Services.
• “Platform” refers to Bazma’s website (and any mobile application, if applicable) through which the Services are provided.

All terms refer to the offer, acceptance, and consideration of payment necessary to enable us to provide the products and Services to you in the most appropriate manner, whether by formal or informal means of communication, in accordance with the prevailing laws of the State of Kuwait.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use certain features of the Services, including placing orders, you may be required to create an account and/or provide certain information, such as your name, email address, billing details, and shipping information. You represent and warrant that all information you provide is true, accurate, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the confidentiality and security of your account credentials (username, password, and any other security details) and for all activity that occurs under your account. You agree to notify us immediately of any actual or suspected unauthorized use of your account.

You may not transfer, sell, assign, or license your account to any other person or entity.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display as accurately as possible the colors, features, and descriptions of our products in our online store. However, we cannot guarantee that your device’s display of any color or details will be accurate. Product appearance may vary slightly due to lighting, screen settings, and other factors.

We do not warrant that the quality, appearance, or performance of any products or services purchased by you will meet your expectations or match, in every respect, descriptions or images in our online store.

All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order through the Platform, you are making an offer to purchase the products selected in accordance with these Terms. Bazma reserves the right, in its sole discretion, to accept or reject any order for any reason, including but not limited to product availability, suspected fraud, or pricing errors.

Your order is not accepted until we confirm acceptance and payment has been successfully processed. An order confirmation (via email or on-screen confirmation) constitutes our acceptance of your order.

Please review your order carefully before submission. Once an order is placed, we may not be able to modify or cancel it. If we are unable to accept or must cancel your order after payment, we will attempt to notify you using the contact details you provided (email, billing address, and/or phone number), and any amounts paid for undelivered items will be refunded.

All purchases are subject to our Return & Refund Policy, which forms part of these Terms of Service.

You represent and warrant that your purchases are for personal or household use only and not for resale, distribution, or export.

SECTION 4 – PRICES AND BILLING

All prices, discounts, and promotions displayed on the Platform are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in your order confirmation. Unless expressly stated otherwise, prices do not include shipping, handling, taxes, customs duties, or other charges.

Prices in our online store may differ from prices offered in any physical stores or in other online stores, including those operated by third parties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Platform. You agree to promptly update your account and other details (such as email address, payment card numbers, and expiry dates) so that we can complete your transactions and contact you as needed.

You represent and warrant that:

• The payment information you provide is true, correct, and complete;
• You are duly authorized to use the payment method provided;
• Charges incurred by you will be honored by your payment provider; and
• You will pay all charges incurred by you at the posted prices, including all applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

We will arrange for shipment of the products to the address you provide. Estimated delivery times are provided for convenience only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, holidays, or other factors beyond our control.

Title and risk of loss for the products pass to you upon our transfer of the products to the carrier. We are not responsible for delays, loss, or damage that occurs after the order has been handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

The Platform and the Services, including all content, features, and functionality (such as text, graphics, logos, icons, images, audio, video, software, and the design and arrangement thereof), are owned by Bazma, its affiliates, or licensors, and are protected by applicable copyright, trademark, and other intellectual property laws.

You may use the Platform and the Services only for your personal, non-commercial use and in accordance with these Terms. Except as expressly permitted by us in writing, you must not:

• Copy, reproduce, distribute, modify, adapt, translate, or create derivative works of any part of the Platform or Services;
• Publicly display, publicly perform, republish, download, store, or transmit any material from the Platform;
• Use any trademarks, trade names, or logos of Bazma without our prior written consent.

Bazma’s names, logos, product names, and service names are trademarks of Bazma or its affiliates or licensors. Shopify’s name, logo, and marks are trademarks of Shopify. All other names and logos are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools as part of the Services, which we do not monitor, control, or have any input into.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Platform is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms on which tools are provided by the relevant third-party provider(s).

SECTION 8 – THIRD-PARTY LINKS

The Platform may contain links to, or content from, third-party websites or services that are not owned or controlled by Bazma. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

We are not liable for any harm or damages related to your access or use of any third-party websites, or your purchase or use of any products, services, or content from third parties. You are responsible for reviewing and understanding the third-party’s policies and terms before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Bazma is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are made directly with Bazma. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Bazma, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Bazma.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. Some personal information may also be processed by Shopify in accordance with Shopify’s privacy policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein.

SECTION 11 – COOKIES

We use cookies and similar technologies to enhance your experience on the Platform. By using Bazma, you consent to our use of cookies in accordance with our Privacy Policy.

Cookies may be used to:

• Remember your preferences and items in your shopping cart;
• Improve the functionality and performance of the Platform;
• Analyze traffic and usage patterns;
• Support marketing and advertising activities.

Some of our partners or service providers may also use cookies for operational, analytical, or advertising purposes. You can manage cookies through your browser settings; however, disabling cookies may affect the functionality of the Platform.

SECTION 12 – DATA DELETION

If you wish to request deletion of your personal data held by Bazma, please contact us using the details below:

• Email: support@bazmashop.com
• Email: info@bazmashop.com

We will handle your request in accordance with applicable laws and our Privacy Policy. Certain data may be retained where required for legal, accounting, or legitimate business purposes.

SECTION 13 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant Bazma a perpetual, worldwide, non-exclusive, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, translate, and display such Feedback in any media for any purpose, including commercial purposes.

You represent and warrant that:

• You own or otherwise control all rights to the Feedback you submit;
• Your Feedback does not violate any rights of any third party, including intellectual property, privacy, or other personal rights;
• Your Feedback is accurate and not misleading.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, or otherwise objectionable.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on the Platform or in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 15 – PROHIBITED USES

You may use the Platform and Services only for lawful purposes and in accordance with these Terms. You agree not to use the Platform or Services:

• For any unlawful or malicious purpose;
• To violate any applicable local, national, or international law or regulation;
• To infringe upon or violate our intellectual property rights or the rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;
• To submit false or misleading information;
• To upload or transmit viruses, malware, or any other harmful code;
• To send unsolicited or unauthorized advertising, spam, or similar solicitations;
• To impersonate or attempt to impersonate any person or entity;
• To interfere with or circumvent the security features of the Platform, Services, or any related website.

We reserve the right to suspend or terminate your use of the Platform or Services if we believe you are using them in violation of these Terms or applicable law.

SECTION 16 – TERMINATION

We may terminate or suspend your access to the Services, in whole or in part, at any time, without prior notice and at our sole discretion, if we determine that you have violated these Terms or if we need to do so to protect Bazma, our users, or third parties.

Upon termination, your right to use the Services will immediately cease. You will remain liable for all amounts due up to and including the date of termination.

SECTION 17 – DISCLAIMER OF WARRANTIES

The Platform, the Services, and all products and content delivered through the Platform are provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, either express or implied.

To the fullest extent permitted by law, Bazma disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bazma, its directors, officers, employees, agents, affiliates, contractors, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, savings, data, or goodwill, arising out of or related to your use of (or inability to use) the Platform, the Services, or any products purchased via the Platform.

In no event shall Bazma’s total liability to you for all claims relating to the Services and products exceed the amount you actually paid to us for the specific product or service giving rise to the claim.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bazma and its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Platform or Services;
• Your breach of these Terms or any applicable law;
• Your violation of any rights of a third party.

SECTION 20 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 21 – WAIVER; ENTIRE AGREEMENT

The failure of Bazma to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted on the Platform (including our Privacy Policy and Return & Refund Policy), constitute the entire agreement and understanding between you and Bazma and govern your use of the Services, superseding any prior agreements or communications.

SECTION 22 – ASSIGNMENT

You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign or transfer our rights and obligations under these Terms to a third party without your consent.

SECTION 23 – GOVERNING LAW

These Terms of Service and any disputes or claims arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Kuwait, without giving effect to any conflict of law principles.

You agree that the courts of the State of Kuwait shall have exclusive jurisdiction to settle any dispute or claim arising out of or relating to these Terms or your use of the Platform or Services.

SECTION 24 – HEADINGS

Headings used in these Terms of Service are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

SECTION 25 – CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service at any time by posting the revised Terms on this page. The “Last updated” date at the top will reflect the date of the latest changes.

Your continued use of the Platform or Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Platform and Services.

SECTION 26 – CONTACT INFORMATION

If you have any questions about these Terms of Service or our Services, please contact us at:

Bazma
Email: support@bazmashop.com
Email: info@bazmashop.com
Address: Abdulla Al Mubarak Street, Al Kuwayt, KW-KU, 15000, Kuwait